Refund policy

At HERBI ORGANIC, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a straightforward refund and return policy to make the process hassle-free.

1. Returns:

• You have 7 days from the date of purchase to initiate a return.
• The item must be in its original condition, unused, and in its original packaging.
• Please include the original receipt or proof of purchase with your return.

2. Refunds:

• Refunds will be issued to the original payment method used for the purchase.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

3. Exchanges:

• If you wish to exchange an item, please follow the return process and place a new order for the desired item.

4. Non-Returnable Items:

• Certain items, such as After 4 Days Product, are not eligible for return.

5. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact our customer service within 14 days of receiving the product, and we will assist you in resolving the issue.

7. How to Initiate a Return:

• To initiate a return, please [provide specific instructions for initiating a return, such as contacting customer support or using an online return form].

8. Contact Information:

• For any questions or concerns regarding our refund and return policy, please contact our customer service at herbiorganics@gmail.com

Herbi Organic reserves the right to update or modify this policy at any time without prior notice. It is recommended to review this policy periodically for any changes.